This sixteen (16) hour course is designed to teach law enforcement applicant
background investigators and oral interview board members a productive and
legal means of conducting these critical phases of applicant selection. The proper
selection of applicants has increasingly become more of a major issue due to increasing
complaints and litigation alleging negligent selection and retention, along with
persistent allegations of discrimination.
Each participant will receive a workbook, sample forms and supportive information
to guide future efforts in both areas of investigation and interview.
Topics to be covered in this seminar are:
◇ Fundamentals of the E.E.O.C. Guidelines.
◇ Relationship of EEO Guidelines to background investigations
and interviews
◇ Role of the investigator and interviewer in discrimination complaints
◇ Necessary documentation of investigation and interview procedures
◇ Determining job-related areas for investigation and interview.
◇ Objectives of the background investigation.
◇ Use of the Personal History Statement.
◇ Evaluation of background findings.
◇ Determination of personal characteristics for investigation
and interview
◇ Pre-interview objectives.
◇ Interview objectives.
◇ Use of situational reasoning questions.
◇ Do’s and don’ts of successful interviewing.
◇ Rating the interview results.
The16 hour Background/Oral Interview Techniques class instructs the participants on
proper procedures of background investigation and preparation of an Interview
document for potential law enforcement applicants.

Time will be allotted for open class exchange of techniques of background Investigation
and oral Interview.